Troubleshooting: Sound quality is NOT good

The captured sound quality is not good when protected content such as a DRM protected file is being played, or when certain applications such as Windows 8 XBOX Music are running. (This is due to Windows Potected User Mode Audio).

Also, certain sound drivers will cut-off some frequencies to optimize the audio for the laptop's speakers. Since in the default capturing mode (Direct Loopback), TuneBlade is capturing the audio of the default endpoint, the same audio is transmitted to the AirPlay receiver.

Configure TuneBlade to capture audio using "Virtual Capture Mode" to overcome this issue. Click here to learn how to configure Virtual Capture mode.

Please feel free to contact us at for any further support on this issue.